Alistair Watters

Programme Director – Business Transformation


John MacDonald

Global Manager Business Processes

TNT Express

Barry O’Reilly

Director BPM

Oracle EMEA

Gary Barnett

Chief Analyst, Software


Jacqui Whiskey

Business Process Lead

BG Group

Robert Golladay

Smarter Process Leader, Europe

IBM Software Group

Heather Dobby

Senior Continuous Improvement Manager


Anunay Sharma

General Manager Process Governance

Maersk Group

Don Kavanagh

Head of Business Architecture

Security Industry Authority

James Smith

Head of Process and Systems Improvement

Birkbeck, University of London

Deepa Tambe

Business Process Management & Improvement Manager

Lloyd's Register

Samir Shah

Six Sigma Lead Black Belt


Keith Lester

Internal Audit Manager

Canal and Rivers Trust

Professor Sharm Manwani

Executive Professor of IT Leadership

Henley Business School

Maxine Holt

Director of Research & Analysis, Software


Tarmo Ploom

Senior Architect BPM

Credit Suisse

Delivering Effective Business Change

Business Process Management holds the key to business transformation and improvement; however any change cannot take place in a vacuum, there are varying factors involved from infrastructure to people and everything in between. Using the tools, methodologies and strategies that BPM offers, your chances of effecting sustainable, non-disruptive change have just improved, not to mention the likelihood of cost reduction and improved agility.

This conference will focus on the practical steps that organizations need to take in order to deliver effective business change. In addition to drawing on Ovum’s extensive research, you will hear from real-world practitioners and the leading technology companies in the field, covering the following topics:

  • BPM as a vehicle to deliver agility and reduce costs – Finding the holy grail
  • BPM in the disrupted world – Exploring the impact of cloud, social, mobile, and big data on BPM solutions
  • The customer-adaptive enterprise
  • Building a business case for BPM within your organisation
  • Change management 101 – Managing people, processes and technology transformation
  • Ovum Decision Matrix – Your BPM solution workshop
  • BPM and enterprise architecture
  • Embracing real-time analytics and intelligence for delivering smarter business decisions
  • Case management: Traditional, BPM or both?
  • Exploring the benefits BPM can offer when working with external organisations – SaaS and BPO

BPM Companies

BPM Job Titles

BPM Attendee Breakdown

  • Learn all about how BPM helps organizations become more agile and effective by enabling them to better understand, manage and adapt their business processes
  • BPM is Ovum’s longest standing event and is now in its 6th Year
  • With 25+ speakers in one 2 streamed information-packed day, be inspired by the thought leaders in BPM
    • Access in-depth business intelligence from Ovum’s expert analysts. 2 of our most senior and specialised BPM analysts will present and host discussions, and you can also book a session with them in the analyst clinic
      • Maxine Holt, Practice Leader, Software – IT, Ovum
      • Gary Barnett, Principal Analyst Ovum
  • Network amongst peers and industry visionaries. We will help you arrange unlimited pre-scheduled one-to-one business meetings either via our speed networking sessions or our networking app, maximizing your chance of doing real business at the event
  • All of the above is free to IT decision-makers
  • Meet leading suppliers and source practical “how to” advice in our exhibition

Analyst Clinic logoDuring the event you can tap into Ovum’s expertise through one-to-one  consultations with our analysts at the Analyst Clinic.

Here, in 30 minute meetings, you will be able to discuss the challenges  facing your  organization and get personalized advice on how the latest  trends in  business technology will affect your business and your  industry sector.  Ovum’s global IT and Telecoms analyst team and experts  in their  respective fields, are available to meet with you. We  encourage you to  take advantage of this experience by securing a  one-to-one meeting in  advance to be sure of availability, or on the  day.

Thanks too for organising an excellent event. It was informative, at times entertaining and definitely well organized.

IS, Commercial Advantage Ltd

Very good coverage of key areas of interest. Thought provoking. Very informative event.


Powerful and digestible insight


A thought provoking and informative event covering a broad range of relevant topics.

EA, Atkins Management Consultants

Speaking Enquiries

Lorenza Schiaffino-Asser Tel: +44 (0) 20 3377 3588

Sponsorship & Exhibition Enquiries

Svetlana Meshkova Tel: +44 (0) 20 3377 3993

Marketing Enquiries

Andrew Cleary Tel: +44 (0) 20 7017 6348

Event Enquiries

Ovum Customer Services Tel: +44 (0)20 7017 6472